Terms & Conditions
COLIMA PRIVACY POLICY
Last Updated: Sept 2026
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OVERVIEW
Colima (we, us, our) respects your privacy. This Privacy Policy explains what information we collect when you order from our online storefront at colima-parlier.cloveronline.com, how we use it, and the choices you have.
Our online ordering is hosted on Clover's platform. Information you provide when placing an order, including payment information, is also handled under Clover's Privacy Policy (https://www.clover.com/privacy-policy).
By using our Site or placing an order, you agree to the practices described in this Privacy Policy.
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INFORMATION WE COLLECT
When you place an order or contact us, we may collect:
- Contact information, such as your name, phone number, and email address
- Order information, such as the items you order, special instructions, pickup time, and order history
- Delivery information, such as your delivery address, if delivery is offered
- Payment information, which is entered and processed securely through Clover. We do not see or store your full card number.
- Communications you send us, such as questions, feedback, or complaints
Clover's platform may also automatically collect technical information when you use the Site, such as your device type, browser type, IP address, and pages visited, through cookies and similar technologies.
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HOW WE USE YOUR INFORMATION
We use your information to:
- Prepare and fulfill your orders
- Contact you about your order, such as confirmations, pickup notices, or problems with an order
- Send receipts
- Respond to your questions, feedback, and requests
- Process refunds and handle order issues
- Prevent fraud and protect the security of our Site and customers
- Comply with legal and tax obligations
- Improve our menu, service, and Site
We will only send you promotional messages if you have chosen to receive them. You can opt out at any time by following the unsubscribe instructions in the message or by contacting us.
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HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We only share your information:
- With Clover, which hosts our Site and processes payments on our behalf
- With delivery partners, if you choose delivery, so they can complete your order
- With service providers who help us operate our business, only as needed to provide their services
- When required by law, such as in response to a court order or legal request
- To protect the rights, property, or safety of our business, our customers, or others
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COOKIES
Our Site runs on Clover's platform, which may use cookies and similar technologies to keep the Site working, remember your cart, and understand how the Site is used. You can control cookies through your browser settings, but some features of the Site, such as placing an order, may not work without them. For details, see Clover's Privacy Policy (https://www.clover.com/privacy-policy).
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DATA SECURITY
Payments are processed through Clover's secure platform. We take reasonable steps to protect the information we have. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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DATA RETENTION
We keep your information only as long as needed to fulfill your orders, provide customer service, and meet our legal, tax, and accounting obligations.
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YOUR CHOICES AND RIGHTS
You may:
- Ask what personal information we have about you
- Ask us to correct information that is inaccurate
- Ask us to delete your information, unless we need to keep it for legal or business reasons
- Opt out of promotional messages at any time
Depending on where you live, you may have additional rights under your state's privacy laws. To make a request, contact us using the information below. We will not discriminate against you for exercising your privacy rights.
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CHILDREN'S PRIVACY
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
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THIRD-PARTY SERVICES
Our Site may link to third-party websites or services, such as delivery apps or social media. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with your information.
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CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time by posting the revised policy on the Site and updating the Last Updated date. Your continued use of the Site after changes are posted means you accept the updated policy.
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CONTACT INFORMATION
For questions about this Privacy Policy or to make a privacy request, contact us at:
Colima
611 Tulare St, Parlier, CA 93648
Phone: (559) 646-8015
For questions about how Clover handles your information, visit: https://www.clover.com/privacy-policy
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